My Freesky is the best e-bike I have purchased. It came very well packaged and was delivered two days earlier than the estimated arrival date. The bicycle was put together with high-quality components, and I couldn’t be any happier with my purchase. This bike had a lot of nice specifications and even had Hydraulic Disc Brakes, which is a nice feature because it keeps the rider’s hands in contact with the handlebars. In addition, the bike was fitted with Samsung batteries, which are an even better choice. Plus the price was right, so I got it-I plan to use the money I saved on this one toward adding more upgrades later. The bike came mostly assembled and took me about 25 minutes to assemble on my own. Overall the installation was not too difficult.
The frame is very well-made and all the welds are done very neatly. I can’t say enough about how good it looked in the matt black color. The other colors must be phenomenal! On the frame, you will see the word “MEN” but really it is quite easy to step over because it is not that tall. The bike’s performance was quite impressive, and I managed to hit 30MPH on it. The speed made my helmet lift up a little, but it didn’t bother me much.
The fat wheel, and strong downhill suspension, made the bike feel like it was almost a motorcycle as it ripped down the hill. It felt so safe that I even reached speeds of 30MPH before I knew it! The bike’s brakes are very responsive and are powerful enough to bring the bike to a quick stop in less than five seconds. I’ve tried out a lot of different bikes in the past few months and have been really impressed with this one. For the price, you get an exceptional bike that is tremendously fun to ride. The value for what you get is unmatched by any other bike in the same price range.
After tons of research, I finally found the bike that I was looking for. I’m so glad I chose this bike, because not only does it have all of the features that I wanted and expected, but the customer service from this company is also excellent. This is a company that knows how to take care of its customers and does everything possible to make sure that its products are user-friendly and high-quality.
Customer service replied to my email within an hour with the video illustrating the little fix I needed to do. They followed up with a phone call to confirm that I was understanding the process and walked me through everything. They have been by far the best customer service team I have ever dealt with. New brake pads and a rear brake were installed in 625 miles. After 300 to 500 more miles, I’ll probably be ready for new tires because of one spill that took a turn on a hot and wet road. I don’t write many reviews but I believe that their support team is very responsive and helpful and will be there to answer any questions you might have.
The packaging for my order was perfect! I was very pleased with the high-quality bubble wrap, sturdy cardboard box, and strong tape. The service was excellent, and the shipping was fast. When I opened the package and saw that everything that I had ordered had arrived in perfect condition and every piece of my order was accounted for, I knew that I had made the right decision in ordering from this company.